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Wednesday, November 28, 2007

Ah Oh, Another Ten

Ten Possible (but not recommended) Responses To Angry Auto Repair Customers:

1. Let’s get you into your car while you can still walk.

2. Let’s go over what you don’t understand about the phrase “GET OUT”.

3. Let’s get together, so I can answer those thoughtful comments with some music from my lead pipe serenade.

4. Let’s talk over the small novel of things wrong with your POS (Piece of S**t), I wrote on the bottom of the invoice before I found out you can’t read.

5. Let’s get you a quarter, my treat, out of the cash box, so you can call someone who cares.

6. Let’s get a third party in here to hear your story. Know anyone who needs a good laugh?

7. Let’s hear how you think we should resolve this. I need a good laugh.

8. Let’s look at the up side. This will never happen again, because if I ever see you drive into my shop again, car repairs will be the least of your worries.

9. Let’s go over how you think this happened. I’m still writing my column on idiot things customers think for an auto trade magazine.

10. Let’s get you to stop screaming obscenities in my face, before I have to demonstrate one of my hobbies: dental surgery. I’m only at the knocking out stage, and I’ve been told it’s quite painful.



Jordan Summers said...

LOL! (shakes head)

BernardL said...

Yea, Jordan, it's the humor holding back reality. :)

raine said...

Ooooo, number one, number one!

BernardL said...

It's all about the customer, Raine, helpful and courteous. :)