I looked up from the Buick I
was working on to see a tow truck backing a late model Honda Accord into the
shop. Since I hadn’t had a call or any hint of a tow in, I’m hoping I at least
know the owner. That hope was dashed a moment later when a man in a business
suit, complete with earpiece, briefcase, and a you’re wasting my time look on
his face strode in. He was of course busily talking on his invisible cell-phone
gizmo. I recognized in a flash he was going to finish his important business
before deigning to converse with me. I hurried instead to the tow truck driver.
He was getting ready to unload the Honda on me.
“Can you wait until this guy
talks to me before you unload? I had no clue anyone was coming in and I don’t
know this guy.”
The TT driver stopped
immediately. He grinned over at the suit. “He talked like he was your long lost
son. I’ll wait.”
“Thank you.” I returned to the
waiting line for Sonny Honda to talk with me. After a long moment making eye
contact, I could tell he didn’t quite understand how things worked down here in
blue collar land. I moved closer. “Sir! Either get off the phone and talk to me
or I’ll have your tow truck driver haul the Honda out of here without a conversation.”
He looked surprised, but ended
the call. “That was very rude.”
“No, you towing your Honda in
here without notice, then ignoring me and the man doing the towing is rude. Why
don’t you let me know what you did come in for, and we can decide whether you
can leave the Honda or not.”
More surprise. Yeah, Sonny
probably has that look down pat. He points at the Honda. “It won’t keep
running. It starts and dies every time. Can I wait for it?”
“No.” I give him the figure for
diagnosing a no run problem and explain he’ll have to leave it until I finish
the appointments I’d made.
Sonny smiles at me. “The
diagnostic fee is fine, but you don’t understand. This is an emergency. I’m-”
“I understand your problem, but
this is a one man shop, and I don’t push back scheduled appointments for
emergencies. If you can’t leave it, you’ll have to tow it elsewhere.”
Sonny blanks out on me, mouth
open in a little cute O. He’s rapidly dropping down the list of my favorite
relatives. I wave. “Hello. Can you leave it or not?”
“I...I guess I’ll have to.”
Not really. I had a feeling I
should boot this guy, but informative and humorous blog encounters are hard to
come by lately. This 2008 Honda Accord might have something wrong that could
help me and others in the future. I give the TT driver the okay to land it,
fill out Sonny’s estimate, get a signature, and give him a copy before bidding
him adios. It took me a little over three hours to get to it. By that time I
was blessing wireless phones a shop owner can hook to his belt for quick ‘no
comment’ answers to estranged fake relatives who called every half hour.
I opened the hood on the Honda.
The 2.4L engine in it was a solid performer, even with the near hundred thousand
miles Sonny had logged. I looked for obvious signs before starting it up with
my scanner hooked into the system, like loose ground wires, or power leads,
connectors burned through, etc. – nothing out of the ordinary. The oil looked
clean, air filter dirty – yes, people still do drive their cars until the air
filter becomes so clogged the car won’t run. The scanner data doesn’t turn up
anything.
I decide since I’ve found a
dirty air filter to see if it has allowed debris to screw up the down the line
Mass Air Flow (MAF) sensor. I first start it to confirm the issue. It stalls. I
next unplug the MAF, which will send the computer into limp in mode. The Honda
starts and runs even with the dirty air filter. I price the MAF and air filter,
call my fake son, and all is well. Sonny seemed pleased to get his Honda back
in the same day so we parted amicably. The lesson here is don’t neglect those
little maintenance items like air filters. They can screw up more expensive
parts.
On a writing note, I’m hitting
the 20,000 word point in my third book of my YA trilogy DEMON. It’s been so
entertaining for me writing it, I’ve practically given up reading except for a
few pages of a novel at night. :)
So many folks seem to have the feeling that everyone else, from clerks to waitresses, to bus drivers, to mechanics, to infinity work for them and are there to make sure their day goes better. It boggles.
ReplyDeleteSometimes people think getting a vehicle repaired is the same thing as buying a Frappa Dappa Latte at Starbucks, Charles. I wish it were so. We do work for the customer in the service business, but sometimes the word service is confused with servitude. :)
ReplyDeleteHey Bernard. I too operate a one man garage, though of late, I've seen fit to hire a good solid C Tech for all of my easy bolt on's. I can appreciate your story, and your aspirations. I am a bit of an amateur writer myself, but I don't get much time to write, since my hands are busy with nuts and bolts. I came upon your blog by Googling a problem with an 08 Accord 2.4 that has a stalling issue. I don't usually write in the comments section, but your story was helpful and entertaining. Keep up the good work brother.
ReplyDeleteI'm glad it helped, Kenny. Stop in anytime. I don't seem to get as many entertaining encounters as I used to, which is good. :)
ReplyDeleteHey, I see that you've written some books! The only thing I enjoy more than writing, is reading. Which would you recommend for a first time reader?
ReplyDeleteHere's my Author's Page on Amazon, Ken. When you click on any of the links there, it will take you to the book, and Amazon has a free look inside feature where you can sample chapters of anything that draws your interest. I have 21 novels listed there. There are a few series.
ReplyDeletehttp://www.amazon.com/Bernard-Lee-DeLeo/e/B005UNXZ04
I added an easier link at the top right, Ken. Just click on the name. Thanks for your interest. :)
ReplyDelete