I’m in the middle of a real
life incident I’ve seen before in my industry. It’s really not something to
illustrate a ‘holier than thou’ attitude about toward the rest of humanity, but
only a slice of observing human nature. Mentioning the way it happens stirs me
as a writer, because I pick up on everything when I interact with people. I
have to. I use everything I see, hear, touch, and feel in my novels – the good,
the bad, and the ugly. Writers are a combination of Vampire and Succubus. We
feed off the living, without having to sink our fangs into their necks or suck
so much from them we leave only an empty husk. We’re much more subtle. Ever
wonder why when you read a fictional story you’ll run across a character so
like you in either thoughts or deeds that you feel like someone has plagiarized
your life in some manner? Yep, that’s us, the vampire/succubus/writer. We’ve
fed on you or someone very much like you. It’s a startling reminder that we
human animals are not as unique as we’d like to think. There will be no names,
pointing fingers, or judgmental renderings in the following Gatekeeper’s saga –
only a wistful recital of awkward humanity, fed on by the parasitical beast
within me.
As the Gatekeeper in my small
world of automotive repair, the version of what took place will of course be my
own, and subjective to reflect my own inner visions. The story starts in a
usual mundane way: a phone call. A long time customer who hadn’t been in for
years called me up to make an appointment for her daughter’s Mitsubishi SUV. It
wouldn’t start and the battery was drained. I said sure, have it towed in. The
daughter arrives with the tow truck, but when I motion for the driver to put it
in my shop, he tells me it will run, and he’ll set it down and jump it with his
portable battery booster unit. It’s not unusual for the tow truck drivers to
resist backing vehicles into my shop. The real pros back them in without any
hesitation. I figured this young guy didn’t want to take any chances so it’s
okay with me, just so I don’t have to push it in. I don’t do that anymore. He
drops it in front, and pops open the hood as I’m watching. This is where things
go horribly wrong.
The tow truck driver puts his
portable booster up next to the battery, hooks it up, and lets the hood rest on
it. The Mitsubishi starts and he drives it up my short ramp into the shop.
Propping the hood open, I notice steam coming out and coolant pouring onto my
shop floor as the driver unhooks his booster. It’s then I see he rested the
rather heavy portable booster unit directly on the radiator inlet and busted it
off from the radiator.
“Oh man,” the young guy I will
refer to as Tony Unfortunate for my blog exclaims. “Looks like she has a
coolant leak too. Maybe the upper hose blew. That’s an easy fix.”
I held up the upper radiator hose
with the busted radiator inlet clamped inside of it. I look at the kid. “It’s
broken off.”
Tony peers at the piece and the
radiator, shaking his head. “I guess she’ll need a new radiator.”
The daughter is standing there
listening to all this. “How… how much will that cost?”
I gazed at Tony, seeing the
moral conundrum flitting around in his brain. He’s young, and I’ve been right
where he is. We all have. We make mistakes. Cover ups and lies are part of
human nature just like Dr. House repeatedly claims on TV. Tony has that
beseeching look. He knows what the right thing to say is, but he can’t do it
yet.
“It’s pretty rotted,” Tony
says, glancing at the broken piece.
Sure, I admit the impulse to go
along with this occurs to me, because I’ve been around long enough to know this
is going to be a big hassle. I’ve fought that demon before. He’s easier to beat
with practice. “It’s made of plastic. It’s not rotten, kid. You put the booster
directly on it, lowered the hood to rest on your booster, and drove it up over
the bump into my shop, snapping the inlet off. Look, we all make mistakes.
Stuff happens. I wish I’d seen where you were setting the booster down. Hell, I’d
have run out and stopped you. It’s done now. What are you going to do about it?”
Words form, but nothing comes
out for a moment. Tony’s fighting the demon. His shoulders slump a little as he
takes out a card and hands it to the daughter. “I’ll call my boss. Sorry about
that. You’d better call the number on the card too.”
The daughter nods. I see in her
face she knows this will be a big hassle too.
Later, a huge guy arrives in
another tow truck after I’ve put the SUV in the corner and cleaned up the
coolant mess. Although about my height, this guy is over three hundred and
fifty pounds easy. I shake hands with him, and the funny stuff starts. I’ll
name him Rollo for the blog.
“I just need to take some
pictures and figure out what happened,” Rollo states, showing me his camera.
“Sure thing.” I see no reason
to get defensive before I know how Rollo deals with the demon.
Rollo starts taking pictures of
the spot I’d already cleaned that’s still visible before taking others of the
droplets leading up to it I hadn’t cleaned yet. He goes outside where the SUV
had been let off the tow truck and investigates the area as if he were on CSI. Unfortunately
for Rollo, I already know where he’s going with this. He doesn’t disappoint.
The demon has him.
“Looks like it may have been
leaking when it was dropped off,” Rollo tells me.
I’m a little short on time so I
decide to make the situation plain. I walk outside. “Okay, show me the droplets
you’ve seen out here you think it leaked before going up into my shop.”
Rollo’s eyes narrow and he does
a cursory dance outside. “I did see them, they’re-”
“There’s no droplets. The
driver put his booster on the upper hose inlet, rested the hood on the booster,
bumped up into my shop, and snapped off the inlet. That’s why there are only droplets
at the inside of my shop. Come with me.” I lead him back to the SUV where I had
extracted the broken piece from the hose.
“Wow, that looks pretty rotted,”
Rollo says, still in the demon’s grasp.
“It’s plastic.” I hold it up so
Rollo can see it real clear. “If plastic wears, it gets very thin. This is just
as thick as it was when it came out of the factory. Your driver knows what
happened. You know what happened. It was an accident, but there is someone at
fault here and it’s not our customer. I’ve made mistakes. I’ve fixed them.”
I can see the demon’s losing its
grip on Rollo. He takes some more pictures of the radiator and broken piece. “Yeah,
I know. I’ll have to go back and talk to my boss.”
“If you want me to fix it, I’ll
only charge you my cost on the radiator, clamps, and coolant plus labor. If
your boss wants to do it, I’ll let you know when I have what my customer
originally wanted done fixed, and you can tow it back to your shop.”
Rollo nods. “I’ll let the boss
know.”
We’re in the middle of it now,
but the details are the boring stuff of hassle and runaround. They are
admitting to it because they don’t have a choice, but the solution is of course
a major project.
It’s a process. Anyway, I’ve
satiated my inner beast, having fed on the living, and now rendered my
Vampire/Succubus account of the feeding. :)
Oh yeah, I'm reaching the 50,000 word mark in my DEMON sequel by the weekend.
:)